Is your rented housing in disrepair?
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Claiming for housing disrepair
Are you living in poorly maintained or unhealthy rented accommodation? Maybe you’ve reported problems such as mould, pests, or leaks, but nothing has been done. Perhaps you’ve even avoided telling your landlord, in case it causes more stress.
If you feel like your voice isn’t being heard, and that no one will ever put things right, Building Disrepair can help.
We'll refer you directly to our housing disrepair partner specialists who will provide you with the expert support you need to make a Housing Disrepair claim that could sort out repairs and even pay you compensation.
Alternatively, you can contact the Housing Ombudsman Service and manage the process yourself for free.
What’s covered under housing disrepair
Black mould, a mouse infestation, leaking pipes, or a broken-down boiler could all mean you have a claim for Disrepair Compensation.
Here are just a few of the things that are covered:
Why Choose Us?
At Building Disrepair, we understand that tenants often feel powerless. It can seem as if no one wants to hear about the problems in your rented home, and you’re left to struggle through each day alone.
That's where we can help, because we understand what you are going through. We believe a housing disrepair claim is about much more than mending broken windows or repairing a cracked wall. It’s about compensating you for any harm the disrepairs may have done to your health, your wellbeing, your family, your work, and your life itself.
To help tenants with their right to a safe and decent home, Disrepair Compensation Specialists work with some of the UK’s leading Housing Disrepair claims specialists.
You are under no obligation if you make a housing disrepair claim enquiry with us. And if you don’t win your claim, you don’t pay. Typically, customers pay 25% of the amount recovered, although this may be subject to your individual circumstances and the actual amount could be more or less than this. Termination fees may apply in the event that you terminate the agreement with your solicitor, other than during the cancellation period. Please discuss this directly with your solicitor.
We are committed to protecting your details and privacy.
Find out how much a Home Disrepair claim could be worth if it’s affected you or your family’s health.
Asthma
From wheezing/bronchitis that affects everyday living, to breathing difficulties and prolonged coughing that is disabling.
£19,200 – £65,740*
Assess your claim
Lung Disease
From slight breathlessness to wheezing, bronchitis and breathing difficulties that severely affect work and social life.
£10,540 – £54,830*
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Psychological Damage
From lack of sleep and anxiety, to stress and depression.
£11,540 – £19,070*
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Cold Injuries
Including a long-term cold sensation in feet or hands causing pain and discomfort which can be permanent, impairing mobility.
Around £15,000*
Assess your claim*The compensation figures here are based on Judicial College Guidelines 16th edition, published April 2022. Every personal injury claim is unique. You may find you are awarded more or less than the amounts shown above.
Explore Frequently Asked Questions
Committed to our valued clients, we consistently go above and beyond, providing exceptional service with a personal touch.
Common signs of building disrepair include cracks in walls or ceilings, water leaks, dampness or mold growth, peeling paint or wallpaper, electrical issues such as faulty wiring or flickering lights, and structural problems like sagging floors or leaning walls.
If you notice building disrepair in your apartment, it's important to report it to your landlord or property manager immediately. Document the issues with photos or videos and keep records of any communication regarding repairs. In some cases, you may need to involve local housing authorities or seek legal advice if the landlord fails to address the disrepair.
In most cases, landlords are responsible for fixing building disrepair in rental properties. It's their legal obligation to ensure that the property is maintained in a habitable condition. However, tenants also have responsibilities, such as reporting issues promptly and allowing access for repairs to be carried out.
In some jurisdictions, tenants may have the right to withhold rent if their landlord fails to address serious building disrepair that affects habitability. However, this action typically requires following specific legal procedures, such as giving the landlord notice and allowing a reasonable time for repairs to be made. It's advisable to seek legal advice before withholding rent to ensure compliance with local laws.
As a tenant, you have rights regarding building disrepair, including the right to live in a safe and habitable environment. If your landlord fails to address serious disrepair issues, you may have the right to request repairs, seek compensation for damages or loss of enjoyment of the property, or even terminate the lease in extreme cases. Familiarize yourself with tenant rights laws in your area to understand your options.
Whether you are renting from a private landlord, your local council, or a Housing Association, it’s comforting to know that the law is on your side.
Legally, your landlord must keep your rented home safe, comfortable, and fit to live in throughout your tenancy.
Your landlord is always responsible for repairing the following, even if your tenancy agreement says something different:
Plug Sockets &
Electrical Wiring
Heating &
Hot Water
Toilets & Drains
Windows & Roof
Cooker, Fridge &
Appliances^
Smoke & Carbon
Monoxide Alarms
We can help with a Disrepair Compensation claim
If your landlord isn’t acting to put things right in your home, we’re here to help.
Go to the Disrepair Compensation form and simply enter a few details. Click ‘SEND’ and we’ll make sure an experienced specialist gets in touch with you. They will listen to the problems you’re having in your rented accommodation, and if you have a housing disrepair claim, they will support you every step of the way.
As well as talking about the necessary repairs, you can tell them how the housing disrepair may have affected you or your family’s health. If so, the specialist could help you claim compensation for any stress, sleepless nights, and anxiety you’ve suffered, or for lung or breathing problems caused by the disrepair. See Claims Calculator
You can also ask about claiming compensation for personal items that may have been damaged by the disrepair, or for time taken off work to deal with the issues at the property.
You don’t have to cope with the worry and frustration of disrepairs on your own. Get in touch and let us help.
Not certain you have a claim?
We can help you find out! Just fill in the Disrepair Compensation form
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*Typically, customers pay 25% of the amount recovered, although this may be subject to your individual circumstances and the actual amount could be more or less than this. Termination fees may apply in the event that you terminate the agreement with your solicitor, other than during the cancellation period. Please discuss this directly with your solicitor.
^If these appliances were provided as part of the tenancy.
Building Disrepair is a trading style of Digital Direct Solutions Ltd. Digital Direct Solutions Ltd is authorised and regulated by the Financial Conduct Authority in respect of claims management activities. Firm Reference Number 834651. Copyright © 2023 Building Disrepair. All rights reserved.
